The principal function of this class is to provide a learning opportunity to students interested in working in a public service field. This position can include analytical and administrative services in support of department and city-wide programs and projects related to a student's area of study. Incumbents, as assigned by position and supervisor may be responsible for performing project research and recommendations; preparing information and/or supporting documents for meetings or projects; maintaining databases; providing technical assistance; participating in community outreach; and facilitating internal and/or external customer service. This position will perform work under the supervision and direction of an assigned supervisor.

Examples of Essential Work

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.

Receives and responds to assigned internal and external customer inquiries and information requests.  Researches, analyzes, troubleshoots, and provides information and support related to functional area of assignment under close supervision of an assigned supervisor.Researches and analyzes data, information records and/or trends; prepares and completes reports, surveys; provides recommendations for improved processes and procedures.Assists in implementing and administering special department projects, such as preparation of reports, performing project research and management, and project or program development.Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.Attends meetings, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areasPerforms other duties of a similar nature and level as assigned.

Acceptable Experience and Training

TRAINING AND EXPERIENCE:
Must be enrolled in an educational institution (secondary or post-secondary) or have graduated within the last 3 months. Level of education and experience needed will vary based on assignment requirements.

LICENSING/CERTIFICATIONS:
Depending on assignment, some positions may require:

Possession of a valid State Driver's License and safe driving record.
KNOWLEDGE OF:Applicable local, state and federal laws, rules, and regulations;Basic municipal governance, operations, and policy;Positive and effective customer service principles;Database and records management principles and standards;Math concepts;Exceptional communication, writing and editing skills;Modern office equipment.SKILL IN:Researching and analyzing data;Identifying and solving problems;Providing positive and effective customer service;Prioritizing time and meeting deadlines;Coordinating processes, programs and/or events based on area of assignment;Planning and coordinating meeting or event resource logistics based on area of assignment;Working with and maintaining confidentiality of sensitive information or employee data;Collaborating with internal and external partners;Promoting a culture of teamwork and communication by working in collaboration and treating coworkers with respect and dignity and maintaining an open mind to diverse voices and ideas.

Additional Information

CITY OF HILLSBORO'S CORE VALUES:
Employees at the City of Hillsboro are expected to exemplify the behaviors set forth in our Core Values as follows:

Excellence in Public ServiceRespect for Diverse Voices and IdeasResponsiveness in Customer ServiceTradition of ReliabilityStewardship of the Public TrustLeadership with Ethics and IntegrityCulture of Teamwork and CommunicationEmphasis on InnovationEmployees are also expected to promote a positive work environment and to be effective and collaborative team members, while providing responsive municipal services to the citizens of the City of Hillsboro.

ADA AND OTHER REQUIREMENTS:
Positions in this class typically require: reaching, standing, walking, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions with or without reasonable accommodation.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Based on area of assignment, this position may require sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which enables the employee to efficiently function in an indoor and outdoor environment, including in varying weather conditions.

Incumbents may be subjected to travel.

EXAT TEXT FROM FLYER
The City of Hillsboro is accepting resumes for a Safe Routes to School Intern position.  This position will work on supporting and expanding the Safe Routes to School Program at elementary and middle schools in Hillsboro. The goal of this program is to increase the number of students safely using active and shared transportation for their trips to and from school.  The Safe Routes to School Internship is a temporary, part-time, 25 hour/week internship. Hours will generally be from Monday – Friday between 8 am -5 pm, but will include some evening and weekend hours. 

Compensation will vary based on level of educationAssociates Degree:  Step 2:  14.52/hourBachelor's Degree:  Step 4:  15.69/hourGraduate Degree:  Step 8:  18.36/hour
Internship Process & Timeline: Applications will be accepted until 5:00 PM, October 11, 2019
September - October:  Application, Interview & Selection Process                                           
November - June: Internship

General Description of Duties:Review parent survey responses and analyze neighborhood traffic dataAssist program staff with the development of Safe Routes to School action plansConduct research and assist in the development Safe Routes to School program elements for middle schoolsAssist City staff at community and school eventsAssist school district staff with events or educationMaintain good working relationships with various school contactsPerform a variety of entry level administrative functions in support of assigned projects, which could include customer service elements, writing of reports, and generation of figures and documentsThe ideal candidate will possess:Be familiar with Microsoft Office SuitePossess strong data analysis, listening, and verbal and written communication skillsBe able to communicate positively and professionallyBe able to carry out tasks independentlyBe able to work in the field alongside supervising staff and personnelBe familiar with traffic engineering or transportation planning conceptsBe knowledgeable about multicultural engagement and/or are multilingualRequirements:Must be a current college student studying Engineering, Education, Geography, Community Development, or related field.Must complete and pass criminal background checkMust be at least 18 years of age and be able to commit to the entire internship

How to Apply: Visit the City of Hillsboro career opportunities webpage to submit an application, resume, and responses to supplemental questions. Partial applications will not be considered.

Questions? :  Carlton Babbidge, City of Hillsboro Human Resources Department at
Carlton.Babbidge@hillsboro-oregon.gov or at 503-681-6425

Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.